-----> Please DO NOT CANCEL your plan until porting is completed <-----
If you're ready to select your Techless Service Plan and port over your current phone number, simply follow the steps below:
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Head over to the Techless Service dashboard and click on "Register"
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Enter your email address in the field and click Continue
(NOTE: This is the email address you will use to access your Techless Service account going forward)
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Find the email that was just sent to your inbox and copy the 6-digit security code. Then come back over to the signup page and paste/enter the code.
(NOTE: If the code does not show up in your inbox after 5 minutes, click "Resend Code")
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Click on "Connect SIM Card"
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Enter your 20-digit ICCID (SIM card) number. This 20-digit number is located beneath the barcode on the card your SIM was attached to, and it is also printed on the SIM card itself
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Choose the Service Plan you would like to start with by clicking on the plan
(NOTE: Remember, you can always change your plan later on)
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Review your plan details and then click "Select Plan"
(NOTE: If you want to change your plan, simply click the back arrow in the top left)
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Enter your preferred payment method for your monthly service payments.
(NOTE: You can change your payment method at any time)
- Select "No, transfer my existing number"
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Enter your current active phone number and select your carrier from the list, then click "Save and Continue"
NOTE: If you are on a family plan and want to port out the primary number, make sure to designate another number on the account as the primary number first. Failing to do so may result in the cancellation of all lines on the account. Additionally, any special promotions you are on could trigger an early termination fee (ETF), which would be due immediately.
- Check the box to agree to the terms of service and privacy policy, then click "Pay Now."
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Your order is now being processed - in the next few minutes, your purchase receipt will be sent to your inbox.
(Note: Please do not cancel your existing carrier plan or new subscription before the transfer is complete and your subscription is active. If you cancel prematurely, you could permanently lose your phone number with no way of recovering it.)
- Enter your account number and transfer your PIN from your current carrier. Steps on how to find this information will appear at the bottom of the screen and should correspond with your carrier.
Note: Click HERE to learn more on where to find this information from your carrier. -
Enter your current carrier account holder details.
Note: Please make sure to enter the correct information before pressing Continue! If correct and your previous carrier responds promptly, this process should take between 15 to 45 minutes. However, if any information is incorrect, the process becomes manual and can take 1 to 3 days.
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Enter the exact address that is on file with your current carrier, then click Save.
- -----> GREAT JOB! <-----
You should now be seeing something like the image below.
Your number porting request is in progress and you'll be notified by email when it is complete.
NOTE: Remember this process usually takes 15-45 minutes unless there is an issue with the information that was submitted.
- If you have another device that requires service and you wish to align your billing dates, proceed by selecting "Add a Plan."
- Once you have received your confirmation email, go ahead and place your SIM card into the SIM tray and power on your device.
- You're all set!
~ Reach out to our Customer Support Team with any questions about this process. ~