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Wisephone II Portal - How to Sign Up & Sign In

  • Updated

 

How to Set Up the Wisephone Portal on Your Wisephone

  1. Connect to WiFi:

    • Unlock your phone by swiping up.

    • Swipe down with one finger from the top-right corner of your screen

    • Long-press the WiFi icon to select and join a network.

       

  2. Access the Portal:

    • From the home screen, tap Setup or go to Settings and select Wisephone Portal.

       

  3. Sign Up:

    • Check the consent box to verify age.

    • Select Sign Up.

    • The device manager (you or a trusted person) enters their name, phone number*, and email.

      • *The account manager's phone number can be changed later on by tapping the circular avatar in the upper right-hand corner to edit account details.

    • Check the consent box to agree to the terms and hit Continue.

    • Retrieve the verification code and enter it in.
       
       

  4. Link Your Wisephone:

    Tap Get Started to add a Wisephone device to your account for management.

    • Input the IMEI Slot 1 number twice (find it on the Wisephone packaging or in System Settings > About Phone).

    • Add the phone number tied to the Wisephone. (If unknown, you can enter a random number and change it once you activate a new phone number in step 5)

    • Name the device (e.g., “My Phone” or “Family Phone”)—great for managing multiple devices!

    • Tap Add Device.
       

     

  5. Sign Up & Customize Features:

    Choose which plan you would like to have:
         I. Select Activate BYOC Plan if you plan to bring your carrier. – (Check compatibility)
                                           ∆ ~ Learn more about the WiseOS subscription ~ ∆
         II. Select Activate All-in-one Plan to sign up for Wisephone service and activate your included Wisephone SIM card. Helpful Articles:
              • I need to transfer my number to Techless 
              • I want a new phone number 

    Once active, toggle features like Google apps or Tool Drawer on or off to suit your needs. After toggling on Tool Drawer, a new tab called Tool Management will appear, allowing you to browse and search for approved third-party apps for installation.
     

    Note: If you need to add another device for management, return to your devices page and select Add a Device in the top right.
     

  6. Setup Complete:
    • Everything is ready! Feel free to log into the portal whenever you wish to install or uninstall apps, or to toggle features on and off. 
       

If you haven't done so yet, insert your physical SIM card. Please remember that if you're using your own carrier, you must use their physical SIM card (or eSIM on compatible hardware) instead of the included Wisephone SIM. 

 

Signing Up for a Portal Account on Another Device

Not on your Wisephone? No problem! Visit portal.wisephone.com on any computer, tablet, or phone and follow the same steps starting from step 3. It’s super flexible for managing your device from anywhere.


 

 

How To Sign Back Into Your Portal Account On Wisephone

  1. Access the Portal:

    • From the home screen, go to Settings and select Wisephone Portal.

  2. Sign In:

    • Choose Sign In.

    • You will see an option that says "Use Phone" just above where you enter your email address; tap on that option. 
      (This will open a dial pad where you can enter the account owner's phone number, and a verification code will be sent via text.)
       
    • Enter the verification code or request a new code if it did not send. 
      Note: You can use your email if you have access to it from another device.
       
  3. Select Device:
    • Tap on the device you would like to manage. 
    • When finished, tap the X or back out using the back button. 

 

How To Sign Back Into Your Portal Account On Any Device

You can follow the same steps starting from step 3 on a different device by visiting portal.wisephone.com. 

 

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Managing Your Plans

 

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~ Reach out to our Customer Support Team with any questions. ~

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