In this guide, we’ll show you step-by-step how to transfer important data like contacts and photos to your Wisephone II.
Whether you’re moving from another device or backing up files, follow these easy instructions to ensure a smooth transfer of your personal data.
1. Unlock your screen and tap on the bottom search bar.
2. Search for "Smart" and select "Smart Switch"
3. Select Continue and then Allow
4. Tap on "Receive Data"
iPhone/iPad
If transferring from an iPhone:
1. Disable two-factor authentication for your Apple ID.
2. Connect both devices using a Lightning cable and USB adapter to Type-C.
3. Choose iPhone/iPad, and follow the prompts.
Alternatively, you can transfer data from iCloud by selecting "Get data from iCloud" and signing in with your Apple ID.
Galaxy/Android Devices
If transferring from an Android device:
Using USB Cable:
1. Connect both devices using a USB cable.
2. Open Smart Switch on your Android device.
3. On Your Wisephone, choose Galaxy/Android. On the old Android device, select Send Data and follow the prompts to complete the transfer.
Using Wi-Fi:
1. Ensure both devices are charged and placed within 4 inches of each other.
2. Open Smart Switch on both devices.
3. Select Send Data on the old device and Receive Data on your Wisephone. Choose Wireless as the connection method and follow on-screen instructions.
~ Reach out to our Customer Support Team with any questions about this process. ~