To access your Voicemail, first, dial your current phone number.
Next, please try the following options as your Voicemail pin:
• The last four digits of your current phone number
• The last four digits of your previous number if you changed numbers
• The last four digits of your social security number
If none of the pins above work, then please follow the instructions below to try resetting your voicemail password.
Tap "Phone" on your Wisephone screen. Then dial in #793# or #PWD#.
Tap the 'Call' button.
Wait for a text confirmation message from T-Mobile, which should arrive within seconds.
Proceed to your Voicemail by dialing your phone number and using the last four digits of your T-Mobile number as the password to access your Voicemail.
If you are still unsuccessful at this point, please get in touch with T-Mobile for further assistance.