If you know of or encounter an unwanted number that you wish to block, this can be done in the Family Portal.
1. Once logged into your Family Portal account, click on the User you wish to block a number for from the menu on the left side of the screen.
2. Next click on the contacts tab from the top menu.
3. After opening the Contacts menu click the tab labeled "Blocked", and then click the "Add Contact" option.
4. Finally, type in the number and name of the contact your wish to block and click submit to save the number in the block list.