If you notice that your Wisephone is operating slower than usual, experiencing delays in opening Tools, transitioning between screens, or responding to taps, there are steps you can take to address this issue without having to reach out to our Customer Support Team. These steps can also be beneficial for addressing other issues beyond just slow performance.
> Refresh Phone - Settings > About > Refresh Phone > Refresh WiseOS
>> Manual Portal Sync - Settings > About > Manual Portal Sync > Sync Now
>>> Restart Phone - Hold the side power button, select Power, and then Restart
If you experience any trouble with the first two suggestions, then please start by performing a restart first.
For further assistance, please contact us at hi@techless.com or
call/text 512-675-1820, and we would be happy to assist you.