- IS THERE A WAY TO IMPORT MY CONTACTS TO WISEPHONE?
Yes, here’s a handy article to walk you through the process. - DOES WISEPHONE HAVE MUSIC, PODCASTS, OR AUDIOBOOKS?
The Music Tool was released with WiseOS 2.2.11! This is a file-based tool, so you transfer your audio files on your computer to your Wisephone via a USB cable. The Wisephone proudly remains an internet-free device. - DOES MAPS PROVIDE TURN-BY-TURN WRITTEN OR SPOKEN DIRECTIONS?
Yes. The Maps tool does include spoken turn-by-turn instructions as well as an overview of all upcoming turns. Point of interest names are also displayed in search results. - IS THERE A WAY TO GET THE PICTURES AND VIDEOS OFF WISEPHONE?
Yes, you can download your pictures and videos from the Wisephone directly onto your computer. You can follow the instructions outlined here if you have an Apple computer, and here if you have a Windows PC. - HOW MANY PICTURES AND VIDEOS CAN EACH PHONE STORE?
We used to limit the number of photos a user could see to the 6 most recent. We then updated WiseOS to allow all users to see their entire photo and video storage library. Enabling “Instant Camera”, from Restrictions, would cause users to only see the most recent image. This is to prevent young users from just scrolling through their photos all the time. This feature is off by default. When you receive your Wisephone you will have 20GB out of 32GB of storage to use. - WHERE ARE ALL THE TOOLS LIKE CAMERA AND MAPS? THEY WERE NOT ON MY HOME SCREEN WHEN I TURNED THE PHONE ON.
Camera and Maps are automatically turned off to help parents who are giving Wisephone to a child or teen and do not want them to have access to these tools. To turn them on, go to “Settings,” click on “Restrictions” and enter the parental pin you set when you created your Family Portal (beta) Account. Click on “Tools” and set the tools you would like on your home screen to “On.” You can also do this from your Family Portal account. - CAN I DELETE TEXT MESSAGES?
Every text sent or received is stored in the Family Portal (beta) indefinitely. However, all message threads can be archived from the phone by swiping right to left on the device. In addition, parents or guardians can hide individual messages in a text thread through the Family Portal. These messages will no longer appear on the device unless unhidden on the Family Portal. At this time Wispehone I does not have the ability to hard delete text messages. - I DON'T WANT MY CHILD TO HAVE ACCESS TO _____ TOOL. IS THERE A WAY TO TURN IT OR OTHER FEATURES OFF?
Yes, there is a Restrictions page on your child's Wisephone in "Settings" where you will enter your pin and can set each of the features to "On" or "Off." You can also do this by logging in to your Family Portal (beta) account on any internet browser.